Thank you for choosing 10g Minds Software Solutions LLP for your website designing, graphic designing, digital marketing, app development, and trainings under our brand, Digital Fx. We endeavor to provide top-quality services and products to meet your needs.
1. Refund Policy
We regret to inform our valued customers that we do not offer refunds for any services or products provided by 10g Minds Software Solutions LLP, except for the trainings conducted under our brand, Digital Fx. This policy applies to all services, including but not limited to website designing, graphic designing, digital marketing services, and app development.
2. Trainings conducted under Digital Fx
For trainings conducted under the brand name Digital Fx, our refund policy is as follows:
- No refunds will be issued once the training program has commenced.
- Refunds may be considered only if a cancellation request is made in writing at least 2 days prior to the scheduled start date of the training. A cancellation fee might apply under certain circumstances.
3. No Return Policy
As our services primarily involve intangible goods and intellectual property, we do not accept returns once the service has commenced or the product has been delivered.
4. Third-Party Services
In instances where third-party services or products are utilized or integrated into projects (e.g., hosting services), the refund policies of the respective third-party service providers shall apply. We will endeavor to guide our customers through the refund process as per the terms and conditions set by these third-party entities.
5. Exceptional Circumstances
Under rare and exceptional circumstances, if there are documented extenuating circumstances with the services or products provided by 10g Minds Software Solutions LLP or the trainings conducted under Digital Fx, we may, at our discretion, consider providing a credit or partial refund. Such cases will be reviewed on a case-by-case basis.
7. Contact Information
For any inquiries or concerns regarding our Refund and Return Policy, please contact us:
10g Minds Software Solutions LLP
+91 9494 586 583
10gminds@gmail.com
Office Address:
46-19-15, BDT Trinity, Mandavaripeta,
Dwaraka Nagar, Visakhapatnam, Andhra Pradesh 530016
